I recently bought an Avalon A200CE Gold series guitar second hand. Model nom A00500. A wonderful instrument, thank you.
However, it suffers from severe dead notes in many places, most significantly on the 5th fret lower e string, a string 8th to 14th frets, and some on the higher strings.
The frets appear totally fine and unworn in these positions and the nut & saddle look absolutely fine too - the instrument has been well kept.
I understand the freqeuncy/ acoustic that may be at play, but you say yourselves, that you 'use the finest materials and uncompromising traditional craftsmanship. We exist to make guitars that are technically perfect and inspiring to play'. It is clear that you do and strive to, from what a beautiful instrument this is, but the nature present make this an imperfect instrument to me.
If it were perfect, the frequency range and resonance would be perfect, and there would be no dead notes.
I'd just like to know if this is common in your guitars, or if you have had any owners complain/ inquire of this before. I'm just after piece of mind, becuase I am looking to return the guitar to the seller, to my sadness, it is so nice and playable, having fallen in love with it. It's just these dead notes are really, really bad when played - instant thud and sustain, tone, vibration, resonance kill.
Any responses with an insight would be a help,