That sounds excellent. The Americana guitars looks superb, and maybe I'll be joining you in owning something along those lines in the not too distant future.
Couldn't agree more about the customer service. Jim is a diamond, and I'm sure Avalon are grateful for his excellent customer service skills (although I think they are just down to him being a very decent man).
Thanks for sharing news of the new guitar, and I hope you have some happy times together